FAQ's for the uBuilder Template Package
How do I log into the uBuilder?
If you have not yet received your login information, please contact us at 1 (303) 880-3920. Once you have received your username and password, you can log into your uBuilder by visiting http://manager.ubuilder.com, Enter your username and password into the fields provided, and click on the "Login" button to enter your Ubuilder.
 
Do I need to download any software onto my computer?
No, there is no software to download.The uBuilder is a browser based web design tool. You will need an internet connection and a browser  (i.e. Internet Explorer, Netscape, FireFox, Safari ).
 
How do I put an image on a page?
Before you can put an image on one of your web pages, you must first upload the desired image into 'Your Library'.  For instructions on how to add a library item, click here.
 
Once you have uploaded the image desired into Your Library, you can add the new image to any page in your web site. To do this, click on "Your Site" located on the Main Menu. From here select the page you would like to add the image to and click the 'Edit Page' button. When it brings you to the edit screen of the page, you will be given the option to 'Add New Row'.  When you select this option you will be given a variety of choices of what you can add to you page. Click on the 'Add' button under the heading 'Library Item' or 'Library Item and Text'.  This will take you to the next screen where you must select the desired library item from a drop-down menu and click 'Next'. The next two screens are the Layout and Style Options.  Use these options to format the position and look of your image on the page.
 
Once finished, you will be taken back to the edit screen of the page and you should now see the newly inserted image on your page.
 
How long does it take for my site to publish once I have hit the publish button?
The time it takes to publish your site will depend on two things:
 
1.The amount of content you have on your site
2.Your Internet speed
 
If you have a lot of content, especially library items, on your site then it is going to longer to publish.  If you have a 56k dialup connection to the internet then it will take longer as well.  We recommend that you get high speed internet so you can navigate through the uBuilder and publish your site quicker.  This will save you a lot of time uploading library items and navigating between pages on your uBuilder.  (For information on high-speed internet, contact your local phone or telephone company.)
 
After your site has been published a link will be displayed in which you can click on to view your web site.
 
Note:  You must set up your Shipping Options, Merchant Gateway and Tax Options before publishing or else your customers will not be able to purchase anything from your site.  Go to the Main Menu and Click on 'Your Information' to set these up.
 
 
What is the "Your Library" section of my site for?
This section is where you import images, flash movies, music, and ebooks to use on your web site. After you have imported a library item, you can add it to any of your pages.
 
 
What is the "Your Information" section of my site for?
This is where you would fill in all the information that is important for the running of your web site. This section of the uBuilder includes the subsections:
  • Basic Information: This contains your name and contact information.  You can change this information at any time by pressing the “update information” button to save the changes made.
  • Merchant Gateway: This is the area where you set up your merchant gateway information.  For instructions on how to set up your merchant gateway go to Answer ID 87.
  • Shipping Options: Here you will specify how you would like to charge shipping.  You may charge by number of items, weight, total amount of the order or you can also specify the shipping by individual product.
  • Tax Options: This is where you will specify how much tax and to whom you would like it to be charged to.  You can set up your tax options by state, specific zip codes or create a default tax to be charged to all of your customers.
 
What is the "Your Warehouse" section of my site for?
This is where you add products to your web site. Once you have added products here you can add them to any page on your web site. To do this, select the "Your Site" option on the main menu. From here select the page you would like to add a product to and edit that page. When it brings you to the preview of that page it will give you an option to "add a row" When you select this option it will give you choices of what you would like to add. Select the choice that says "product", then you will be able to select from a list of products that you have already added through the "Your Warehouse." In the Your Warehouse section you will also find a list of distributors that you can use to find products to sell on your web site.
 
What is the "Your Site" section of my site for?
This is where you will build your site. You can change your site name, add pages, edit pages, preview your site, and publish your site. This is where your pages are created that will be seen by anyone on the net that visits your site.
 
When do I use the "Logout" button?
When you are finished building your site for the day select the log out button. When you are logged out, no one can use your computer to tamper with your site
 
Does hitting the "Logout" button update the changes on my site?
Hitting the "Logout" button will only log you out of your uBuilder. To update the changes to your website you will need to publish your site by selecting the "Publish Site" button at the bottom of the site building page located in the "Your Site" area of the uBuilder.
 
After I have published for the first time how do I update the changes I make?
You can always make changes and update them to your website as often as you would like. To make your changes take effect click the "publish site " button located at the bottom of the "Your Site" page.
 
Can I only sell things on my web site that comes from the list of distributors?
You can sell anything on your website that you would like as long as it is not illegal. We simply offer the distributor information to give you something to sell if you currently have nothing to sell.
 
Where do I start?
You should have received an e-mail with log in information shortly after you purchase the uBuilder.  This would include your web address as well as your user name and password. If you have this e-mail go to the address specified and use your username and password to start building your web site.
 
If you have not yet received this email please give us a call as soon as you can. We will send the information out to you promptly and if need be, we can give it to you over the phone.
 
What is my username and password for the uBuilder?
Your username and password is sent to you via e-mail within twenty-four hours of your purchase. If it has not please contact us at email us at customerservice@nsite2success.com.
 
What is a Hyperlink?
A Hyperlink is an action that allows you to create a link that will direct your web site viewers in one of three directions.
 
Create a link that will open an e-mail box so your viewers can send you an e-mail.
Create a link that will take customers to another page within your website.
Create a link that will take your viewers to another web site of your choice.
 
Can I make my sight link to my e-mail?
Yes. On the "Edit Content" page highlight the portion of the text that you would like to make a link. Then click on the "Create Hyperlink" button and in the box labeled "Link to an email address" enter the desired email address. Finally click on "Set" to create the email link.
 
Does my URL always have to start with website.ubuilder.com?
No, this is how your site will be set up but you can change that at any time. To register a personalized domain name click here.
 
When I publish my site how can people find it?
There are many ways to bring people to your website. When you publish your site it will show up one of two ways; either www.yourdomainname.com, if you have already purchased a personalized domain name, or website.ubuilder.com/yourname, if you have not yet purchased a domain name. Your website comes with a registration to 1500 different search engines.  To have your site submitted to the search engines, email our customer service department with your first and last name, domain name and description of your site (what you sell).  Please make sure that you have filled out your meta-tag information before you send in your request or the search engines will not list you.
 
How long does it take to build a site using the uBuilder program?
A website can be built in minutes. However to put together the site you want it will take time. The time it takes will depend on how much detail you want on your site as well as how familiar you are using the basic functions of your computer. Most sites will also need maintenance often, adding products or changing pricing. You will do things like this from time to time as the need arises so the building of your site is ongoing. If you want us to do it for you please email us at: customerservice@nsite2success.com.
 
Will you design my web site for me?
Yes, Nsite2Success.com offers an array of design packages and services to help you get your site looking just the way you want it. For details and pricing please email us at: customerservice@nsite2success.com.